IT support for e-commerce

How we can help?

Focus on sales, leave the rest to us.

Security updates, expanding the store with new features, maintaining and optimizing hosting, introducing visual improvements, or hundreds of other technical issues that must be addressed. Every owner of an e-commerce business knows how time-consuming these tasks can be. Everyone also knows how significant the consequences of neglecting these tasks can be. That's why we want you as an entrepreneur to focus on what brings your business the most value and leave the technical issues in the hands of the WebCrafters specialists, who will take care of the smooth operation of your store.


    1

    Ongoing store maintenance

    Proper server configuration, monitoring uptime, and controlling the proper functioning of your store is something that our specialists will keep an eye on all the time, so you don't have to worry about it.

    2

    Security audits

    Customer data leakage is one of the biggest threats facing online store owners. We have designed our processes to maximize the security of the entire infrastructure against external attacks.

    3

    Expansion and Development

    Whether you need a completely new functionality or you're looking to apply changes to existing elements within your store, our developers are ready to provide you with solutions that meet your needs.

    4

    Regular updates

    Are you using a number of plugins? Or do you need help determining whether an update to your CMS won't cause unforeseen consequences? We will take care of correct and safe updates of your store or external solutions you use.

    5

    Backups

    They say that people are divided into those who do backups and those who recently started doing them. We don't want you ever to have reason to say, "hindsight is 20/20." - We will regularly make and maintain backups of your store and related infrastructure.

    6

    External IT department

    Or do you need a consultation? Support in choosing the best solutions or plans to grow your business? Great, because we're not just a tech company; we are your outsourced IT department.

    ;

    Why WebCrafters?

    Support unlike any you've had before

    Try contacting another company that offers similar services. In 9 out of 10 cases, you will receive a general offer that does not take into account your needs.

    Business support services in the technology sector are created in such a way that favors the suppliers the most. Zero flexibility, initiative, and transparency.

    By using the WebCrafters e-commerce maintenance service, you will receive support that will focus on jointly developing your business, not just performing tasks that you point out to us.

    Clear action plan

    Clear action plan

    Every month, we will jointly determine what we will be working on to streamline the operation of your store. If you anticipate actions that fall outside the standard range of store maintenance, we will make sure that you receive additional resources that will allow for the efficient implementation of planned changes.

    Transparent communication

    Transparent communication

    You are well aware of who is your contact point. At any time, you can reach out to an expert in a particular field or schedule further work with a dedicated Project Manager. No more anonymous tickets or sending emails into the ether.

    Big Picture perspective

    Big Picture perspective

    We are primarily your IT people, but we also want to be your strategic business support. Don't expect us to mechanically implement the solutions you assign to us. We are proactive, so if we see alternative solutions that are more beneficial for your business, we will propose them to you without hesitation.

    Continuous optimization

    Continuous optimization

    Trends change, technology evolves, but we keep our hand in and make sure your app stays modern and is built using technologies, libraries and other resources that are developed by their creators or the surrounding community.

    Flexible cooperation

    Flexible cooperation

    We understand that one month you may need 20 hours of technical support, and the next, you may need several times more involvement from us. Just let us know, and we will plan more intensive work on your store and allocate additional resources without lengthy negotiations or unnecessary formalities.

    Corporate-worthy infrastructure

    Corporate-worthy infrastructure

    Micro-enterprises or small businesses need to take care of security, the efficiency of the store, and keeping up with current trends just as much as large organizations do. Still, these small companies often cannot afford an internal IT department. With WebCrafters' support, you get care tailored to your needs, regardless of the size of your compan

    On a daily basis, we use carefully selected technologies that allow us to scale effectively and guarantee the flexibility required by our partners.

    We analyze each project individually, so we can offer solutions that best fit your needs. Arrange a free and no-obligation consultation to discuss your needs end link to contact form.

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    Created by a former Google employee, a Javascript framework designed for the highest possible performance.

    A flexible and fast PHP-based framework that enables efficient project scaling and functionality development.

    What do you get?

    Our online stores will put you miles ahead of your competition

    The reliability and security of your online store are not only something your customers expect from you. They are also aspects that directly affect the revenue generated by your business. Every hour off-line is a loss that no one can reimburse you for, which is why we emphasize guaranteeing you comprehensive technological support.

    Online shop

    Online store for a jewelry manufacturer

    Berries & Co. is a well-known and highly esteemed Polish jewelry manufacturer. As part of our management of their online store based on PrestaShop, we were responsible for optimizing the store, maintenance, ensuring security, and continuous operation. We also prepared product configurators and other essential features for the client to support the store's growth.

    Project development time

    2 years

    Design

    Development

    Testing

    Website

    Headless WordPress service

    For our client, an American insurance company, we created a corporate website using headless technology. We successfully met the strict security department guidelines, which required the separation of the public website from the internal content management panel. Despite these requirements, we managed to create a lightweight, fast, and intuitive website that caters to both insurance agents and the company's customers.

    Project development time

    4 months

    Design

    Development

    Testing

    Online shop

    Online store for a packaging manufacturer

    In 2020, we took over the development of an online store based on PrestaShop for Mazop. We assumed responsibility for the store after the previous developer and began with an audit to implement improvements for better user experience and site performance. We then implemented additional features to enhance sales, product configurators, and automations to streamline store operations.

    Project development time

    2 years

    Design

    Development

    Testing

    Web Application

    Airport parking system

    In 2020, we completed a project for a parking reservation system at one of the Polish airports. As part of the implementation, we designed and deployed an application that allows users to make parking reservations. We also integrated the system with parking gate barriers and created a reservation management panel.

    Project development time

    7 months

    Design

    Development

    Testing

    More than 9 years on the market, hundreds of successful projects

    Most of our clients hire us because they need a new online store. However, they stay with us because they find in WebCrafters a reliable technology partner, supporting them comprehensively from the tech side.

    We are not a software house. We are your outsourced IT department that will take care of your business just like an in-house team of programmers, designers, and project managers would.

    Our core values

    Build your new product with us!

    Make an appointment for a free consultation with an expert and let's talk
    about your expectations.

    Write to us!

      Or call

      Mateusz Borkowski - Head of Sales

      Mateusz Borkowski

      Head of Sales

      If it's more convenient for you to talk about your needs during a no-strings-attatched conversation, choose a time that's convenient for you and I'll do my best to offer you solutions that are right for your business.